Terms of Service
Transportation & Delivery Terms within the United States : Prices are FOB shipping point, shipping and handling allowed on orders with a selling price of $2,000 or more, per order, per destination in the continental United States. Orders that fail to qualify for the allowance will be charged a 7% fee. Shipments to Alaska and Hawaii will deviate from Noribachi's standard terms and conditions and Buyer will be charged Noribachi’s actual shipping and handling costs, regardless of order size.
Transportation & Delivery Terms within Canada : Prices are FOB shipping point, shipping and handling allowed on orders with a selling price of $5,000 or more, per order, per destination within Canada. Orders that fail to qualify for the allowance will be charged a 7% fee. Canadian customs brokerage, duties, taxes and/or GST is NOT INCLUDED.
Estimated Ship Date : The scheduled ship date is an estimate only. Noribachi is not responsible for missed ship dates and late deliveries caused by the carrier. Noribachi will not accept any back charges for late deliveries.
Choice of Carrier : Noribachi reserves the right to ship goods via the most economical routing and to consolidate shipments to the most economical groupings per schedule date. If alternative shipping means are requested by the buyer, the buyer assumes the additional transportation cost and will be charged an additional 3% fee.
Damage : Title to any goods sold and the risk of loss of such goods passes to Buyer upon delivery by Noribachi or Noribachi's vendors to the carrier, and any claims or losses or damage in transit shall be filed by Buyer directly with the carrier. Buyer shall inspect all goods immediately upon delivery for concealed damage. Buyer must notate any damage/shortage on carrier's delivery receipt.
Returns : No returns will be accepted without prior approval. All requests must be made within 30 days of the invoice date to firstname.lastname@example.org. All returns must arrive back to Noribachi in good working and resalable condition. Items must be returned in the original packaging. Any damage to returned goods will be the responsibility of the buyer.
Eligibility : Requests to return custom built products or modified standard products with options will not be accepted. Requests to return products that are unique to a customer or program will not be accepted.
Fees : Authorized returns will be charged for both inbound and outbound freight and a minimum service charge of thirty-five percent (35%) of the product value.
Taxes : All prices, quotations, orders, and agreements are subject to all Federal, State, and Local taxes. These taxes will be added to the invoice unless legal proof of exemption is provided. Noribachi reserves the right to invoice separately for the taxes should it be necessary to make payment where they were not included at the time of invoicing.
Warranty : All requests for warranty assistance must be submitted to Noribachi at email@example.com and direction must be given from Noribachi prior to any action being taken. No claims for cost of material or repair will be accepted without prior written approval. For product warranty see Noribachi's published Limited Warranty.
Changes : Noribachi reserves the right to make modifications or changes to any of its products, pricing, Limited Warranty and Terms and Conditions without prior notice.