Cheap High Bays - Frequently Asked Questions

Q: Do you ship to Canada/Mexico/Alaska/Hawaii/Internationally?

A: Yes, all LED products are shipped internationally while standard shipping rates apply.

Q: I'm not finding the manufacturer of a fixture on your site, why is that?

A: We are an LED manufacturer and only offer our products on our website. If you have another manufacturer in mind, we would be more than happy to let you know what the equivalent is. We will also beat their price!

Q: How do your lights install?

A: Our standard lights come with a lead wire comprised of a hot, neutral, and ground wire which must be installed by a certified electrician. If you order dimmable lights, an extra set of wires come out of the junction box. Installation instructions are available on each product page!

Q: How do your lights mount?

A: The mounting capabilities vary based on the specific LED light fixture you are interested in. All mounting information can be found on the product page.

Q: Are your items in stock?

A: We manufacture to order. Once we receive your order, your items are manufactured and shipped within 3 business days.

Q: How long until I receive my lights?

A: We ship your lights within three business days of placing the order and can take 5-7 business days to arrive (times may vary based on weather conditions, shipper capacity, and shipper capability.)

Q: Do you offer free shipping? What about expedited shipping?

A: Yes! We offer free standard shipping. You can purchase expedited shipping when processing your order for an additional fee. Please contact our Sales Team at sales@cheaphighbays.com to get a quote for expedited shipping.

Q: What color or color temperature are your lights?

A: All Cheap High Bay products come in standard 5700K color temperature of cool white, that is comparable to daylight. Certain lights are available in other color temperatures as an option. You can custom order any LED light fixture via an email to sales@cheaphighbays.com. Ask our Sales Team about the color temperature that will solve your lighting needs. * Prices vary based on color temperature

Q: How high should I mount my lights?

A: The LED mounting height is dependent on the light output you are trying to achieve with your application. A general recommendation from our customers: Dome High Bay 139 LED watt = 15' to 20' Square High Bay 208 LED watt = 20' to 25' Rectangular High Bay 271 LED watt = 25' to 35' Prismatic High Bay 407 LED watt = 35' to 65'+ The closer to the ground a light is mounted, the more light to the ground you receive. A more powerful light at a lower mounting height will get a significant amount more light versus a less powerful light at the same mounting height.

Q: How many lights do I need?

A: The amount of lights you need is dependent on what you want to achieve with your lights. Most Cheap High Bay customers will do a one for one replacement. Below is a rough estimation of how many lights you would need based on square footage for the Dome High Bay, which is a 400 watt equivalent light at a 20 foot mounting height. 1000 square feet = 3 to 4 2000 square feet = 6 to 8 3000 square feet = 8 to 12 4000 square feet = 10 to 14 5000 square feet = 14 to 16 6000 square feet = 14 to 18 7000 square feet = 20 to 24 8000 square feet = 24 to 28 9000 square feet = 28 to 32 10,000 square feet = 32 to 36

Q: What fixture should I choose?

A: It depends on what you're trying to achieve with your application. Below is a list of what our high bays are comparable to: Dome High Bay 139 LED watts = ~400 watt metal halide (MH) / high pressure sodium (HPS) Square High Bay 208 LED watts = ~600 watt MH / HPS Rectangular High Bay 271 LED watts = ~800 watt MH / HPS Prismatic High Bay 407 LED watts = ~1200 watt MH / HPS Typically higher mounting heights will call for a more powerful light, as you'll get more light to the ground.

Q: I see a fixture I like, but I want to change something on the light, like 480 high voltage capability and a different light color. Can I do that?

A: Yes, you definitely can! For items outside of what you see, please contact our Sales Team at sales@cheaphighbays.com and we'll be glad to help.

Q: How do your discounts work?

A: Our lights have been discounted significantly as we manufacture them in large quantities and in certain specifications. We do offer discounts starting at 10 unit orders and the discount will increase as volume increases. For volume orders, please contact our Sales Team by email at sales@cheaphighbays.com.

Q: Is there a warranty available for your lights?

A: Yes, we offer a 5 Year Standard Warranty and offer an Optional 10 Year Warranty. For 10 Year Warranty pricing, please contact our Sales Team by email at sales@cheaphighbays.com.

Q: Why should I go with you guys?

A: We are the manufacturer, we can engineer to be better than any other light out there. We have the ability to quickly engineer, manufacture, and test our lights. We can build to any specification you would like.